Life is random and hard to plan for, things will come up. There is no cancelation fee and you will not loose a credit as long as you cancel 24 hours before your appointment.

However, if you need to cancel same day, there will be a loss of 1 credit, even if the job was going to use more than one. 

The credits represent an hour of time, most jobs are approximately an hour, but sometimes are bigger than that and require more time. Before the arrival of the tech, we will review the scope of the job and quote how much time it is expected to take so that you have the option of using multiple credits, or making the job smaller.

In the event that the job goes over less than 10 minuets there will be no extra cost passed to the client subscriber. 

It will be charged at the same rate as non-subscribers. Normal rate is set at 60/HR plus any additional costs. An invoice will be issued along with a Stripe payment request at the end of the day.

Any jobs that require more than one day will still be divided day by day to keep within the 500$ limit.

Definitely! We can make a custom plan to accommodate your needs. By clicking the button below or going over to our pricing page you can click on the custom package. 

There are limitations on locations and the amount of credits, but just get in contact with us and we can work with you!

There are different plans for multiple properties, it is designed for property managers and renters alike!

All the services that are guaranteed are listed in the services page. If it isn’t listed on the services page, it doesn’t mean that it isn’t provided, you just to reach out to us!

appointments are normally booked a week in advance, but being on the subscription will allow for next day scheduling providing its available. you can book appointments out up to a month if you are looking to preplan work being done. booked out appointments can be canceled the same as other appointments. There is no cancelation fee and you will not loose a credit as long as you cancel 24 hours before your appointment.

This is completely the clients discretion. Pictures will be taken before and after showing the progress of the job. If we are using text to communicate, the updates will follow along with the progress of the job. if we are using work orders, the progress will be summitted with the Invoice at the end of the day.

We encourage the Client to perches their own supplies, so that it suits their style and and they are aware of what’s going in to the project. However,  if you need us to pick up the supplies and bring them over, anything under $5 for minor repairs will not be charged, but there will be a small service charge and an invoice laying out what was purchased from where sent the same day for anything over the minor repair limit.

Any additional supply fees that total less than $5 will not be added to the bill, this includes hardware, caulking, or even a new plug or lightswitch but is limited to basic running fees. (checks are not an accepted form of payment). For example, if a section of baseboard needs to be replaced, and there is no replacement present, then the purchase of a full 8’ to 16’ piece of baseboard will be made and used. The remaining can be left with the client, or taken back with the employee at the client’s discretion, but the client will need to reimburse the full price of the molding.